[Iinet-newsletter] Infinity Internet - May 2004 Newsletter

[CEO Infinity Internet]

Features
     No Setup Fee and FREE Domain Registration! - Promo Code PC40!
     Infinity Accelerated!
     Plus 60 Dialup!
     Virus/Worm FAQ!
     
     Referral Plan!
     Popup Blocker!
     Setup SpamAssassin!
     Dialup List
     Contact Us
     Cancel Subscription

No Setup Fee and FREE Domain Registration! - Promo Code PC40!

For the month of May new web hosting customers will get their setup fee 
waived and register their domain for FREE! That is a savings of up to 
$75.00! To enjoy this savings, please quote the promo code PC40.

Our knowledgeable staff is happy to answer any web hosting questions you 
may have.  Please call us at 800-469-1424 and select option 3. Quote promo 
code PC40 to take advantage of this offer.

Infinity Accelerated!

One easy download! Get the most out of your dialup connection! Blaze 
through the Internet at speeds up to 5 times faster than regular dialup!

It's fast - Infinity Accelerated brings you dialup at a whole new level. 
Watch your favorite web sites load faster than ever before.

It's easy - Infinity Accelerated is easy to install. It runs seamlessly and 
won't alter any of your existing software. All dialup connections can 
benefit from Infinity Accelerated without the hassle of extra equipment. 
Experience broadband like speeds.

It's affordable - As a valued Infinity Internet customer, you have the 
opportunity to sign up now for a free 7-day trial. After that time continue 
with Infinity Accelerated for only $2.95/month! Infinity Accelerated is a 
great value-added product for your dialup service. Get the extra speed you 
crave for pennies a day!

Start flying through the Internet at accelerated speed today! Download 
Infinity Accelerated <http://www.iinet.com/accelerated/>!

Detailed information on Infinity Accelerated is now available on our web 
site <http://help.iinet.com/accelerated>!

The Infinity Accelerated Service can be installed on any of the following 
operating systems:

 - Windows 95b w/ Winsock2
 - Windows 98
 - Windows 98SE
 - Windows Millennium Edition (Windows ME)
 - Windows NT 4.0
 - Windows 2000
 - Windows XP
 - Mac OS X

The recommended system requirements for the Infinity Accelerated Service 
are a Pentium 200MHz with 64MB of RAM and at least 5MB of hard-disk space. 
Regardless, the Infinity Accelerated Service will work within your current 
system configuration to provide you with the best content acceleration.

   *The Infinity Accelerated Service requires at least Internet Explorer 
4.0 and Netscape 4.0 or any later version of either browser.
  **Newer versions of Microsoft Internet Explorer are available free of 
charge through Microsoft.
 ***For Windows 95 users: Currently, Microsoft does not permit Windows 95 
users to install Internet Explorer 6 or greater, however, Internet Explorer 
5.5 is available.

Plus 60 Dialup!

Infinity Internet is pleased to announce Plus 60 Dialup!

Plus 60 Dialup is only $9.95/mo.

Add 60 hours/month nationwide dialup access to your DSL account!

*This new service is available to DSL accounts only.

*$1.00/hr over 60 hours.

To add this great new feature to your current DSL account, please call 1-
800-469-1424 or email us <sales at iinet.com>.

Virus/Worm FAQ!

Q: What is a WORM and how is it different from a VIRUS?
A: Technically a VIRUS is computer code that attaches itself to another 
program and runs with the program. A WORM is a stand-alone computer 
program. It is able to spread from one computer to another with little or 
no human interaction. Almost all E-mail viruses are actually worms. However 
the use of the term “VIRUS” is becoming generic for both.

Q: What is a ZOMBIE?
A: “Zombie” is becoming the common term for a computer that has been 
effectively hijacked by someone else. A zombie might be used to relay spam, 
attack other computers, or simply share copyrighted files and programs 
(called warez). In many cases, this is the result of a virus, worm, or 
trojan horse. Once the computer has been turned into a zombie, there may be 
no trace of the original infection. It may take professional assistance or 
the complete removal and reinstallation of the operating system to regain 
control of a computer that’s been made into a zombie.

Q: What is a TROJAN HORSE?
A: A Trojan horse is a program that tricks you into running it by being 
presented as something else. Most e-mail worms rely on a trojan horse to 
get into your computer.

Q: How can I keep from getting a virus or worm?
A: Try the following:

-The easiest way to protect yourself is to not open an attachment if you 
were not expecting that exact file.

-Make sure you have anti-virus software enabled to shield or actively 
protect your system.

-Scan files before opening or executing them. This includes e-mail 
attachments and anything you download from the Internet.

-Avoid running programs from unreliable sources.

-If you get a popup in your web browser that wants to install a plug-in, 
consider going to the web site for that plug-in. Then download and install 
it manually, after you scan it.

-Keep your software up to date. For most Microsoft Windows users this means 
checking Windows Update regularly. Users of Linux and other operating 
systems should consult the version distributor.

-Disable services you don’t need. If you only have one computer you don’t 
need to have File and Printer Sharing enabled.

-Use a firewall or NAT router to block unauthorized connections to your 
computer(s).

Q: How do I tell if an e-mail attachment is a worm?
A: If you were not expecting that exact file, don’t open it until the 
sender confirms that it is legitimate.

Q: What software do I need to keep from getting a virus or worm?
A: Every computer should have anti-virus software installed and kept up-to-
date. Many are available online and/or in retail stores. 

Q: How do I tell if my computer has a virus or worm?
A: Your typical worm or virus is designed to avoid detection until it has 
had time to spread. Some indications that should make you suspicious are: 

-Your computer is running slower than normal

-Your computer attempts to dial up spontaneously

-Higher than normal upload numbers

A complete system scan with up-to-date anti-virus software should detect 
any known worms or viruses.

Q: What is Infinity Internet doing to protect me from E-mail worms?
A: Infinity Internet’s mail servers will not accept any e-mail that has an 
executable attachment or a filename known to be used by an active worm. See 
<http://help.iinet.com> and follow the link for Attachments under E-mail 
for the current list. We also do not accept messages directly from 
computers whose IP addresses have been dynamically assigned (such as most 
dialup accounts). As worms have progressed to using encryption, actual 
filtering for viruses has been determined to be impractical.

Q: Where do viruses and worms come from?
A: Viruses and worms used to be little more than a nasty prank. Virus/Worm 
writers would compete with each other to see who could get one to spread 
further, do the most damage, and get the most media attention. However, it 
is believed that many e-mail worms are being written in order to turn 
infected systems into “zombies” that can be used by the virus writer to 
relay mail (send spam) or participate in denial of service attacks.

Q: How do viruses and worms spread?
A: The earliest viruses spread by floppy disk. A disk would be placed in an 
infected machine and the virus would append itself to any programs, or the 
disk’s boot sector. When that disk was used on another machine, the virus 
would spread. Many worms, like Code Red, or MS Blast, were able to exploit 
security holes or software bugs to insert themselves onto other computers. 
Early versions of e-mail worms relied on a flaw in Microsoft Outlook and 
Outlook Express that caused the worm to activate as soon as the message was 
viewed. Many e-mail worms still try to exploit older, known security flaws.

Q: How many worms and viruses are there?
A: The number of known worms and viruses is in the tens of thousands and 
more are produced every day. Some have been around for years.

UserConsole - New Feature!

A new tool has been added to UserConsole <https://console.iinet.com/>. Now 
you can change your username online! Under the drop down menu titled 
"Account Tools", choose the option "Username Change".

Restrictions: 

-Any web hosting customer account type is not allowed to change account 
types.

-Dialup customers with activity during the current calendar month have two 
options:

You can change now for a $10.00 fee.
Or 
You can schedule a change to happen automatically on the 1st day of the 
month.

Popup Blocker!

Connect to the new IINet Popup Blocker on line: 
http://help.iinet.com/popup-blocker.php

We also have some FAQ’s for you on the Popup Blocker. Please go to FAQ’s on 
this new product <http://help.iinet.com/faq.php> and click on the text link 
"IINet Popup Blocker" in the "Browsing the Web FAQ" section.

Setup SpamAssassin!

After logging to UserConsole <https://console.iinet.com>, click on Email 
Tools then select Email Filtering from the drop down menu.

SpamAssassin is pretty effective. It resides on Infinity Internet's server, 
so there is nothing to download. You pick keywords that you do not want to 
get. Then you decide whether to mark the mail as Spam and it will be 
deleted before you ever see it. 

Referral Plan!

Spread the word and reap the benefits with our Friends and Family referral 
plan! Most of us already tell others who our Internet provider is, so why 
not get some credit for it?  With our Friends and Family Referral Program 
you can get credit on your account for referring people that sign up for 
our services.   So tell the people you know and see the savings! 

Take at a look at http://www.iinet.com/services/referral for more details! 

For more information, please contact one of our Client Services Specialists 
at: 
	· 1-800-211-2772
	· billing at iinet.com

Dialup List

All of our dialup numbers are listed at: http://www.iinet.com/dialup/

Contact Us

We are available to assist you with your needs at any time of the day or 
night. 

Voice: 

  ·  Sales - (800) 469-1424

  ·  Billing Support - (800) 211-2772

  ·  Technical Support  - (800) 689-4303

  ·  Business Support  - (800) 291-0682

Via e-mail: 

	For Technical Support: support at iinet.com 
        Or, Live Chat <http://www.iinet.com>- click the link for chat in 
the left hand column

	For Billing Support: billing at iinet.com

	To Signup for a new account: sales at iinet.com

Via Mail:

	Infinity Internet
	PO Box 872890
	Vancouver, WA
	98687-2890

Via Fax:

	Client Services:  360-816-9017
	Administrative:  360-254-3898

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